Support and downloads
A multi-faceted service and support platform offering device maintenance intelligence and fast help when it’s needed
All the product and service support you need in one place. Find information, download software, drivers and manuals, submit meter readings, register your products and find out how to get in touch. If you have a local Ricoh site, please submit queries there in the first instance.
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Knowledge base
Find solutions to your queries using our online Knowledge Base
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Safety & Health information
Answers to your health and safety questions.
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End User License Agreement
Learn more about our End User License Agreement
Register for eService
Sign up here for access to our secure online service and support portal
- Quickly log support queries
- Order and track consumables
- Submit meter readings
Business Services
If you have business service questions that aren’t answered by Ricoh eService, get in touch here.
Account enquiries
Contact us here to discuss any aspect of your Ricoh account or update your details
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Register your warranty
Submit your product warranty registration form within 30 days of purchase.
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Recycle toner cartridges
Return your Ricoh consumables to our local reuse centre for recycling
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Submit meter readings
Log your latest Ricoh equipment meter reading online here or via eService
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Ricoh developer site
Access to support and tools to help integrate your software with Ricoh products
Contact us
Get in touch by email, online or phone to discuss how Ricoh can help you do better business.